...Assuming you have read the first and second part of this one which is available in my blog archive...
10 Oct 2007, Wednesday
After getting my phone activated, I called the JTO. He told me, the process for broadband will automatically be started after my landline gets activated. After that, it may take around 10-15 days to get the connection. I also asked whether there is any modem shortage or so, but he said, there is no shortage.
22 Oct 2007, Monday
It is exactly 2 weeks since I got my phone line and still no word of the broadband. I called the JTO. After trying till evening, I finally got the call connected. He checked with my phone number and told me, the broadband is now in the process of creating username. When I asked how much time it will take for that, he said may be 1 week or more, it is done in another section. [I wonder how complicated it is to make a username]. He also gave me the number of that ‘section’. I called, called and called. Nothing happened except the phone ringing, ringing and ringing.
23 Oct 2007, Tuesday
I went to the place where I gave the application. They directed me to the exchange. [They were very friendly to me] First they told me there is some software updates going on and it will take only 2-3 days. Then they checked with my landline number and said that I will get my connection with in November second week for sure. Once again I got assurance for another 2-3 weeks.
3 Nov 2007, Saturday
I was at this shopping mall and its then that I got this call. He introduced him as calling from BSNL and whether he can come on Monday to give me the connection. I couldn’t believe it at first. For me getting the BSNL connection was like attaining a long lost dream or something like that. I immediately agreed and told him to call me before he comes. He said he will come in the afternoon.
5 Nov 2007, Monday
I waited till 3pm. I thought again I missed it. Then I called the JTO in my area and asked about it. He gave me the number of another guy and told me that the one who called me was on leave that day. I called the new one and he said he will come soon. And by 4:30pm he called me saying he will come soon. I went home from office. And finally he came. He gave us the wireless router itself, the one we applied for. I asked him whether they had the stock and it seems like they’ve just got the new stock. He did all the configurations. But it was not yet the actual connection. He said it will take 2-3days more to activate it in the exchange. Atleast we got all the hardware and configured them and are fully ready for the net. He gave me the username, the password and the helpline number too.
I have to admit one thing. Even if the BSNL are slow, the people working there (from my experience) are all very friendly and are always there to help. I am talking about the people, a customer will come in contact with. On November 9th, I will celebrate 2nd month anniversary after giving the application.
8 Nov 2007, Wednesday [Diwali]
I got a Diwali gift, not from my friends or relatives, but from BSNL. Yeah! I got my broadband connection. I don’t know how they managed it, but they activated it precisely on the Diwali day and manage not to test my patience by extending it to a third month. They gave the connection precisely on the 2nd month itself. Even now, there are some more problems, but I hope they will be solved in due time. Nyway, thanks BSNL for the Diwali gift and for letting me complete this trilogy about the pursuit of me for the broadband connection.
After getting my phone activated, I called the JTO. He told me, the process for broadband will automatically be started after my landline gets activated. After that, it may take around 10-15 days to get the connection. I also asked whether there is any modem shortage or so, but he said, there is no shortage.
22 Oct 2007, Monday
It is exactly 2 weeks since I got my phone line and still no word of the broadband. I called the JTO. After trying till evening, I finally got the call connected. He checked with my phone number and told me, the broadband is now in the process of creating username. When I asked how much time it will take for that, he said may be 1 week or more, it is done in another section. [I wonder how complicated it is to make a username]. He also gave me the number of that ‘section’. I called, called and called. Nothing happened except the phone ringing, ringing and ringing.
23 Oct 2007, Tuesday
I went to the place where I gave the application. They directed me to the exchange. [They were very friendly to me] First they told me there is some software updates going on and it will take only 2-3 days. Then they checked with my landline number and said that I will get my connection with in November second week for sure. Once again I got assurance for another 2-3 weeks.
3 Nov 2007, Saturday
I was at this shopping mall and its then that I got this call. He introduced him as calling from BSNL and whether he can come on Monday to give me the connection. I couldn’t believe it at first. For me getting the BSNL connection was like attaining a long lost dream or something like that. I immediately agreed and told him to call me before he comes. He said he will come in the afternoon.
5 Nov 2007, Monday
I waited till 3pm. I thought again I missed it. Then I called the JTO in my area and asked about it. He gave me the number of another guy and told me that the one who called me was on leave that day. I called the new one and he said he will come soon. And by 4:30pm he called me saying he will come soon. I went home from office. And finally he came. He gave us the wireless router itself, the one we applied for. I asked him whether they had the stock and it seems like they’ve just got the new stock. He did all the configurations. But it was not yet the actual connection. He said it will take 2-3days more to activate it in the exchange. Atleast we got all the hardware and configured them and are fully ready for the net. He gave me the username, the password and the helpline number too.
I have to admit one thing. Even if the BSNL are slow, the people working there (from my experience) are all very friendly and are always there to help. I am talking about the people, a customer will come in contact with. On November 9th, I will celebrate 2nd month anniversary after giving the application.
8 Nov 2007, Wednesday [Diwali]
I got a Diwali gift, not from my friends or relatives, but from BSNL. Yeah! I got my broadband connection. I don’t know how they managed it, but they activated it precisely on the Diwali day and manage not to test my patience by extending it to a third month. They gave the connection precisely on the 2nd month itself. Even now, there are some more problems, but I hope they will be solved in due time. Nyway, thanks BSNL for the Diwali gift and for letting me complete this trilogy about the pursuit of me for the broadband connection.
7 comments:
Good Good... Nice Diwali gift ...:)
All iss well that ends well! :)
I told you na, its not the end yet, but I decided not to get my readers bored with another part. ;) I still cant log in to my account page in dataone.in. Some problems. and some more like that. Still I am having the internet, thats the point. :)
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